Terms & Conditions
About us
DAMIFISHING- is an official distributor of fishing
accessories and manufacturer of bait and lures in the Republic of Moldova.
Whether you are a professional fisherman or an
amateur, Damifishing brand products guarantee the quality and efficiency of a
generous catch. Our store offers a wide variety of products and items for
successful fishing.
The main aim of Damifishing's services is to meet the
customer's needs related to high-quality fishing items at a reasonable price. We
ensure you'll find in our store all the professional accessories with all the
characteristics you may need: of high quality, made of durable materials, and
provided by world-renowned manufacturers.
Be sure our staff will do their best to offer you
high-rated support, to make your purchase process easier and quicker.
Visit us at our main store: A. Alexei Mateevic 85 street, Stauceni village, Republic of Moldova,
or, place your order directly on our website DAMIFISHING.MD.
Stay updated, by following us either on Facebook,
Instagram, or directly on our website/ NEWS.
Payment and delivery
Orders placed on DAMIFISHING.MD can be picked up
personally from our main store or delivered throughout the territory of the
Republic of Moldova.
Delivery
costs
Delivery is free of charge for orders of a value higher
than 500 MDL,throughout the territory of Chisinau.
Delivery is free of charge for orders of a value
higher than 700 MDL,throughoutthe entire territory of the Republic of Moldova.
Orders, which value doesn’treach the one mentioned above,
are subject to shipping costs:
Tariffs |
||
kg |
Delivery location |
|
Chisinau |
Republica Moldova |
|
Up to 2 kg |
40 |
50 |
Up to15 kg |
50 |
70 |
Up to 30 kg |
60 |
90 |
Shipping
period
• Orders placed between Monday-Friday are going to be delivered
within 2 working days.
• Orders placed on Saturday and Sunday are going to be
delivered in the next 2 working days.
Delivery
Schedule
• Monday – Friday, 09:00 - 19:00, throughout the
territory of Chisinau.
• Monday – Friday, 09:00 - 16:00,throughout the entire
territory of the Republic of Moldova.
• Saturday, Sunday - days off.
Payment
methods
Cash
payment, upon delivery
The customer can pay the order in cash directly to the
courier, upon delivery. As soon as the package will be checked by the client, the
payment of the order has to be provided. Having done that, the client will
receive the payment receipt in return.
Payment by credit/debit
card, upon delivery
The customer can pay the order by credit/debit card
directly to the courier, upon delivery, via the POS terminal. Upon payment, the
client will receive the payment receipt and confirmation.
Payment by
bank transfers
Both individuals and legal entities can pay the orders
through the bank transfer payments.In order to follow this way of payment, the
customer have to contact us via email______________ or phone number__________
for this specific request. As soon as we get provided with the payer's details,
the payment account will be released. The order will be delivered accompanied
by the invoice, as soon as the money transfer will reach our bank account.
Orders and
returns
At the place and moment of delivery, the client checks
the goods in the presence of the courier, if it corresponds to the order made.
The sale-purchase deal is confirmed by the customer's signature. Afterward, the
client will receive the payment receipt and the payment confirmation.
The products purchased on DAMIFISHING.MD can be
returned and/or replaced, only if the motivation of the request meets the
necessary conditions the product must possess.
It is possible to replace or return the product within
a maximum of 14 calendar days, calculated from the moment the order was
delivered or picked up.
In order to be returned/ replaced, the product has to
be kept intact as received. If the product has been physically damaged:
scratches, mechanical shocks, electrical accidents, or signs of wear, it cannot
be returned or replaced. The product can only be replaced/returned in the
original packaging with an intact manufacturer's seal, and accompanied by the
accessories in the set.
RETURN can
be done only personally by the buyer. The client returns the order or the
product to the DAMIFISHING physical main store, with the obligatory presentation
of the payment receipt.Only, under these conditions, the client will receive
the money back at the moment of return.
Address: A.
Alexei Mateevic 85 street, Stauceni village, Republic of Moldova
Terms and conditions
1.TERMS
DAMIFISHING.MD - is the trade name of the
online store belonging to the company VITAMUSH SRL., Legal entity based in the
Republic of Moldova, Chisinau, Independentei 9/1 street, fiscal code:
1019600039876
Seller -
DAMIFISHING.MD, company VITAMUSH SRL.
Buyer - natural
person, legal entity, or any legal entity that creates an account on the Site
and places an Order.
Client - natural /
legal person who has or obtains access to the CONTENT, through any means of
communication provided by DAMIFISHING.MD (electronic, telephone) or based on an
existing user agreement between DAMIFISHING.MD and this and which requires the
creation and the use of an ACCOUNT.
User - any natural
/ legal person registered on the Site, who, by completing the account creation
process, has given his consent to the site-specific terms in the General Terms
and Conditions section.
Account - the
section of the Site consisting of an e-mail address and a password that allows
the Buyer to send the Order and which contains information about the Customer /
Buyer and the Buyer's history on the Site (Orders, invoices, etc.).
Wishlist - section
of the Account that allows the Buyer / User to create their Favorite Lists.
List - the web
page of the Wishlist in which the Buyer / User can add Goods that he considers
to be preferred and which he can later add in wishlist.
Site -
DAMIFISHING.MD domain and its subdomains.
Order - an
electronic document that intervenes as a form of communication between the
Seller and the Buyer through which the Buyer transmits to the Seller, through
the Site, its intention to purchase Goods and Services from the Site.
Goods and Services
- any product or service, including the documents and services mentioned in the
Order, to be provided by the Seller, in the benefit of the Buyer as a result of
the concluded Contract.
Campaign - the act
of displaying for commercial purposes a finite number of Goods and / or
Services having a limited and predefined stock, for a limited period of time
set by the Seller.
Contract -
represents the distance contract concluded between the Seller and the Buyer,
without the simultaneous physical presence of the Seller and the Buyer.
Content
• all information
on the Site that can be viewed or otherwise accessed by using electronic
equipment;
• any e-mail sent
to Buyers, by the Seller via electronic means and / or any other available
means of communication;
• any information
communicated via any means by an employee / collaborator of the Seller, the
Buyer, according to the contact information, specified or not by him;
• information
related to the Goods and / or Services and / or tariffs charged by the Seller
during a certain period;
• information
related to the Goods and / or Services and / or tariffs charged by a third
party with which the Seller has concluded partnership contracts, in a certain
period;
• data relating to
the Seller, or other privileged data of the Seller.
Review - a written
evaluation by the owner or beneficiary of a product or service, an evaluation
based on personal experience and ability to make qualitative comments and
whether the product or service meets the manufacturer's specifications or less.
Document - Terms
and Conditions.
Newsletter - means
of periodic information, exclusively electronic, respectively electronic mail
(e-mail) on the Goods and Services and / or promotions carried out by the
Seller during a certain period, without any commitment on the part of the
Seller regarding the information contained therein.
Transaction - the
collection or reimbursement of an amount resulting from the sale of a Good and
/ or Service by DAMIFISHING.MD, to the Buyer, by using the services of the card
processor agreed by the Seller, or by cash, regardless of the method of
delivery.
Specifications -
all specifications and / or descriptions of the Goods and Services as specified
in their description.
2. CONTRACTUAL DOCUMENTS
2.1. By
registering an Order on the Site, the Buyer agrees to the form of communication
(telephone, e-mail, sms) through which the Seller carries out its commercial
operations.
2.2. The
notification received by the Buyer, after the execution of the Order, has the
role of information and does not represent the acceptance of the Order. This
notification is made electronically (e-mail) or by telephone.
2.3. For justified
reasons, the Seller reserves the right to change the quantity of the Goods and
/ or Services inside the Order. If the quantity of Goods and / or Services will
be changed in the Order, the Seller will notify the Buyer via e-mail address or
telephone number provided by the buyer, and will return the amount paid for the
missing items.
2.4. The contract
is considered concluded between the Seller and the Buyer at the moment of contacting
the Buyer by Seller via phone, in order to confirm the execution of the Order.
2.5. The document
and the information provided by the Seller on the Site will form the basis of
the Contract, in addition to which will be issued the guarantee certificate, if
applicable, by the Seller or directlyby a supplier of the Purchased Goods.
3. ONLINE SALES POLICY
3.1. Access to
place an Order is permitted to any Customer / Buyer.
For justified
reasons DAMIFISHING.MD reserves the right to restrict the access of the
Customer / Buyer in order to place an Order and / or to some of the accepted
payment methods, if it considers that costumer’s/ buyer’s conduct or activity
on the Site, may harm DAMIFISHING.MD in any way.
3.2. Communication
with the Seller can be done through the addresses mentioned in the
section"contact" of the Site. The seller is free to manage the
information received without having to justify it.
3.3 In the event
of an unusually high volume of traffic from an internet network, DAMIFISHING.MD
reserves the right to require Customers / Buyers to manually enter captcha
validation codes in order to protect the information on the Site.
3.4. DAMIFISHING.MD
may publish on the Site information about Goods and / or Services and / or
promotions made by it or by any other third party with which DAMIFISHING.MD has
concluded partnership agreements, within a certain period of time and within
the limit of the available stock.
3.5. All tariffs
related to the Goods and / or Services presented on the Site are expressed in
lei (MDL) and include VAT.
3.6. Incase of
online payments, the Seller cannot be held responsible for any additional costs
incurred by the Buyer. Only the Buyer is responsible for this action.
3.7 All
information used to describe the Goods and / or Services available on the Site
(static / dynamic images / multimedia presentations / etc.) does not constitute
a contractual obligation on the part of the Seller, these being used
exclusively as a presentation.
3.8. After a
certain number of days from the purchase of a Good or Service, the Buyer will
be required to register a Review related to the purchased Good or Service. The
request will be sent to the email address entered by the Buyer in the Account.
In this way, the Buyer contributes to informing other possible Users /
Customers / Buyers on the Site and is actively involved in the development of
new Services and in the most complete detailing of the characteristics of the
Goods.
4. ASSIGNMENT AND SUBCONTRACTING
The Seller may
assign and / or subcontract to a third party for Services related to the
fulfillment of the Order, with the information of the Buyer, without the
consent of the Buyer. The Seller will always be liable to the Buyer for all
contractual obligations.
5. INTELLECTUAL
AND INDUSTRIAL PROPERTY LAW
5.1. The content,
as defined in the preamble, including but not limited to logos, stylized
representations, commercial symbols, still images, dynamic images, text and /
or multimedia content presented on the Site, is the exclusive property of
DAMIFISHING.MD, having all rights reserved for this purpose directly or
indirectly.
5.2. Customer /
Buyer is not permitted to copy, distribute, publish, transfer to third parties,
modify and / or otherwise alter, use, link to, display, include any Content in
any context other than the original intended by DAMIFISHING.MD.
5.3. Customer /
Buyer may copy, transfer and / or use Content for personal or non-commercial purposes
only, provided that they do not conflict with the provisions of the Document.
6. ORDER
6.1. The Customer
/ Buyer may place Orders on the Site, by adding the desired Goods and / or
Services to the shopping cart. The order will be completed by making payment in
one of the ways expressly indicated. Once added to the shopping cart, a Good
and / or a Service is available for purchase to the extent that stock is
available for it. The simple adding of a Good / Service to the shopping cart,
in the absence of the completion of the Order, does not entail the registration
of an order, implicitly also the automatic reservation of the Good / Service.
6.2. By completing
the Order, the Buyer agrees that all data provided by him, necessary for the
purchase process, are correct, complete and true at the moment of placing the
Order.
6.3. By completing
the Order, the Buyer agrees that the Seller may contact him, by any means
available / agreed by the Seller, in any situation where it is necessary to
contact the Buyer.
6.4. The Seller
may cancel the Order placed by the Buyer, followed by a prior notification
addressed to the Buyer, without any subsequent obligation of either parties to
claim damages from the other party in the following cases:
6.4.1.
non-acceptance by the issuing bank of the Buyer's card, the transaction, in case of online payment;
6.4.2. the data
provided by the Customer / Buyer on the Site are incomplete and / or incorrect.
7. CONFIDENTIALITY / PRIVACY
7.1. The
information of any kind provided by the Buyer / Customer to the Seller will
remain the property of the Seller.
7.2. No public
statement, promotion, press release or any other disclosure to third parties
will be made by the Buyer / Customer regarding the Order / Contract without the
prior written consent of the Seller.
7.3. By submitting
information or materials through this site, you grant the Seller unrestricted
and irrevocable access to them, the right to use, reproduce, display, modify,
transmit and distribute such materials or information. You also agree that the
Seller may freely use, in its own interest, such ideas, concepts, know-how or
techniques that you have sent to us through the Site. DAMIFISHING.MD will not
be subject to obligations regarding the confidentiality of the information
sent, unless the legislation in force does not provide for other specifications
in this regard.
7.4. By
registering in the database of DAMIFISHING.MD, the Client / Buyer expressly
consents, within the limits of the legislation in force, to be contacted by
third parties, partners of DAMIFISHING.MD: marketing service providers, other
service providers; state, government or insurance agencies, when specifically
required to do so by specific legislation; other companies with which
DAMIFISHING.MD may develop joint programs for offering goods and / or services
on the market, etc.
8. Payment
8.1. The prices of
the Goods and Services displayed on the DAMIFISHING.MD website include VAT
according to law of Republic of Moldova.
8.2. Price,
payment method are specified in each Order. The Seller will issue to the Buyer
an invoice for the delivered Goods and Services, the obligation of the Buyer
being to provide all the information necessary to issue the invoice in
accordance with the legislation in force.
8.3. For the
correct communication of the invoice related to the Order, the Buyer has the
obligation to update whenever necessary the data from his Account and access
the information and documents related to each Order, existing in the Account.
8.4. By placing
the Order, the Buyer agrees to receive the invoices in an electronic format from DAMIFISHING. The invoice will be uploaded on
the account or sent to the e-mail address mentioned inside the client’s Account.
9. DELIVERY OF GOODS
9.1. The Seller
undertakes to deliver the Goods by door-to-door courier directly to the Buyer.
9.2. The seller
will ensure the proper packaging of the Goods.
9.3. The seller
will deliver the Goods and Services only on the territory of the Republic of
Moldova.
9.4. If prices or
products' details have been incorrectly displayed during the process of
purchasing, (including due to the incorrect registration inside database),
DAMIFISHING reserve the right to cancel delivery of that product, if it has
been not yet done, and notify the customer as soon as possible, about the error
occurred.
10. TRANSFER OF OWNERSHIP PROPERTY
Ownership of the
Goods will be transferred to the client upon delivery, after payment by the
Buyer at the location indicated in the Order (meaning delivery - signing the
receipt of the transport document provided by the courier or signing the
receipt on the tax invoice in case the delivery
is made by the Seller's staff) .
11. LIABILITY
After the Seller
fulfilled all of its obligations under the Order, Seller shall not be liable
for any damages that Buyer or any third party may suffer, or for damages
resulting from the use of the Goods and Services after delivery and in
particular for their loss.
12. PROCESSING OF PERSONAL DATA
12.1. DAMIFISHING
will process the personal data and the free movement of such data, as amended
and supplemented, provided by the clients, accordingly to the requirements of
Law no. 133 of 08.07.2011 regardless of the protection of personal data.
12.2. By
completing with the personal data the account creation form and / or the Order
form, the Buyer declares and accepts that his personal data is going to be
included in the DAMIFISHING.MD database; and gives his/her express and
unequivocal consent to all these personal data being stored. , used and
processed indefinitely territorially and / or temporarily by DAMIFISHING.MD
13. FORCE MAJEURE
13.1. Neither of parties
shall be liable for any breach of its contractual obligations, if such failure
in a timely and / or appropriate manner, in whole or in part, happens due to
force majeure.Force majeure is an unpredictable event out the control of the
parties and cannot be avoided.
13.2. If within 15
(fifteen) days from the date of its occurrence, the respective event does not
cease, each party will have the right to notify the other party of the full
termination of the Contract without any of them being able to claim damages
from the other.
14. APPLICABLE LAW - JURISDICTION
This Agreement is subject to Moldovan law. Any disputes between DAMIFISHING.MD and Customers / Buyers will be settled amicably or, if this is not possible, the disputes will be solved by the territorial competent Moldovan court, located in Chisinau.